Register your warranty here to ensure that you receive reminders about servicing your garage door opener as well as for peace of mind should you need your opener repaired.
Merlin garage door won t close.
If you determine that the sensors are not blocked you could be dealing with faulty or misaligned safety sensors.
Your garage door has set limit switches that instruct the motor when to stop running both when it is opening and when it is closing.
Like any electric component garage door sensors sometimes need to be replaced.
The close limit switch may need adjusting.
If the garage door sensors are detecting any objects or debris your garage door will not close completely.
Welcome to the support centre which contains all the resources you need for your merlin garage door opener such as spare parts books brochures and user guides.
How to adjust the travel limits of your garage door if it won t close all the way.
You can do almost anything all you have to do is try.
Hi merlin team february 14 2018.
Inspect your garage entrance and floor for any potential culprits.
If the garage door opens correctly but fails to close completely there may be one of three common causes.
Contact an expert to schedule repair.
If your garage door won t close all the way the problem could be due to a blocked photo eye.
If both sensors light up and the door still does not close it could be your sensors are just faulty.
The photo eye components consist of two pieces that align face to face across each side of the garage door roughly four feet above the ground.
My garage door has been working faultlessly for 5 years when all of a sudden it has decided that it won t close again after fully opening.
The majority of garage doors manufactured since the early 1990s are equipped with this safety feature.
Chat with a parts advisor.
I have had the myq garage door opener system installed to my detached garage garage door for several months.